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Thank you for choosing Visas International to get your NEW passport. We will generally process your passport in 2 to 4 business days; this does not include transit times.

Please follow our simple STEP-BY-STEP instructions to ensure a timely delivery of your NEW passport.
STEP 1 - NEW PASSPORT REQUIREMENTS

In order to receive a NEW passport you must fit one of the following:
1. This is your first U.S. Passport.
2. You have lost your Passport.
3. Your passport has expired and you do not have it any longer.
4. Your passport has expired and was issued more than 15 years ago.
5. Your previous passport was issued when you were younger than 16 years old.

STEP 2 - PROOF OF CITIZENSHIP

You will need to send one of the following:
A. Certified Birth Certificate
B. Naturalization Certificate (Original)
C. Expired Passport older than 15 years.

STEP 3 - COMPLETE DS-11 Application Form

Please complete the online application form, and print 2 copies. Do not sign the printed form until you are in front of the clerk at your local post office or the courthouse. For the DS-11 Form, click here. Please keep a copy of your DS-11 to send to Adams Passports and Visas. We need information from this form in order to submit your application to the Federal Passport Office.

STEP 4 - PASSPORT PHOTOS

We will need two 2” x 2” passport photos.
Passport photos are available at most FedEx/Kinkos locations. For your nearest FedEx/Kinkos location please click here.


STEP 5 - ITINERARY

To get a new passport, you must show that you are planning to leave the country. Please provide us with a copy of your flight itinerary showing your out-of-country travel plans. If you do not have one, please contact customer service at support@visasintl.com or (800) 638-1517 for assistance.

STEP 6 - LETTER OF AUTHORIZATION

Please print and sign the attached letter authorizing Adams Passports and Visas to manage your new passport on your behalf. (Authorization Form)

STEP 7 - ORDER FORM

Please fill out the order form, print and sign before returning to Adams Passports and Visas.

STEP 8 - PAYMENT
You will need ALL of the following Payments:
  • For the Post Office or Court House:
    • (approximately) $30.00 Check for each Passport. You should wait until you get to the Courthouse or Post Office before you make out this check.
  • In the sealed Envelope:
    • $127.00 Check payable to “U.S. Department of State”.
  • For Adams Passports and Visas:
    • A completed and signed Order Form, along with payment method.


STEP 9 -TAKE ITEMS #2 - #8 TO YOUR LOCAL POST OFFICE or COURT HOUSE

Please have a Valid Driver’s License available to show the Clerk.

Ask the Clerk to endorse the documents and SEAL the following items in an envelope:

• Proof of citizenship;
• Application (Signed in front of clerk);
• Photos;
• Signed Authorization Letter; AND
• Payment to U.S. State Department.

There should be SEPARATE SEALED ENVELOPES for EACH PASSPORT.

Have the Clerk mark each envelope “To be opened by Passport Office Personnel Only.”

**IMPORTANT: Please provide Adams Passports and Visas with a copy of the first page of your application for a New Passport (DS-11). We need information from this page in order to submit your application to the Federal Passport Office.

*Also, please to keep the Payment to Adams Passports and Visas and the Payment Authorization Form separate from the sealed envelope(s) from the post office or we will be unable to process your Passport(s).

Adams Passports and Visas MUST receive the sealed envelope the following day.
STEP 10 - FINISH

Please Send the sealed envelope along with the signed Adams Passports and Visas Payment Authorization Form (not in envelope) to:

Adams Passports and Visas
1105 N. Buena Vista St.
Burbank, CA 91505